Virtual Consultations (Phone or Video)

We are available for a phone or a video consult seven days 8am to 6pm.

Enrolled patients have the option to book an appointment  with a doctor.  

There’s no app to download for video consultations.  You will need a smartphone / tablet / laptop with a camera and a good internet connection.

Please click here to view the charges. We will require prepayment for all non enrolled patients.

How to book or join 

You can click below link to either join todays patient queue for a virtual consult or book an appointment if you are already enrolled with us.

If you haven’t been to our clinic in the past, we may not have your details. You will need to fill a short casual patient registration form (Click here). This is not an enrollment, therefore you won’t be changing your GP.

You will be asked to prepay before you join. If there are extra charges or if the doctor decides the charges should be different then we will refund the balance.

Once you have joined the queue or booked an appointment, one of the doctors will call you for the consultation. If you are waiting in the queue, it could take up to 1 hour. If you wanted to make it a video consultation, we will send you a link to your mobile or email to proceed to a video consultation.

This is a simple app but is secure and private.

Once you finish, we will send the Prescriptions to the pharmacy of your choice, blood test forms directly to the Lab and email any medical certificates. 

Please read ourCOVID protocol and fees guide before you proceed

Check-in for your Booked Virtual Appointment here

Clinic Information

536 Mount Albert Road,
Three Kings, Auckland

Ph: 09 625 2999
Fax: 09 6252991
Healthlink EDI : threekam

Monday to Sunday
7 days a week
8:00am – 8:00pm
(See COVID Update for closing time changes)
Appointment or Walk in

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Changes Due To Orange Light

We are open to all services 8am to 8pm 7days a week. 

If you have a booked appointment. Please come on time and inform the front reception or check-in Online and wait in the car till the doctor calls you.

If you are walking in – you can inform the receptionist at the front or call the clinic or Join the queue online.

You must wear a surgical(NOT Cloth) mask use the hand sanitiser and scan the QR code before you enter.

Do not walk in if you are unwell. Call us first or see more information to arrange a virtual consult or to book a face to face consult in our Red Zone at specific times (Usually 1-3pm), if you are unwell with fever, cough, runny nose, sore throat, shortness of breath, loss of sense of smell/taste, diarrhoea, headache, muscle aches, nausea/vomiting or travelled overseas within 14 days or had close contact with a person with COVID19 or work in a quarantine/MIQ facility. We do not see above patients inside the clinic as per Ministry of Health recommendations
Criteria for funded (free) COVID19 TESTS have changed from 14th February 2022. Please Click here for more information