THREE KINGS

ACCIDENT &
MEDICAL CLINIC

COVID 19 Update

HOW WE OPERATE DURING EACH TRAFFIC LIGHT

Our opening hours may differ. We have increased safety procedures to ensure patient and staff wellbeing. Please see below information on how we operate in the Traffic Light System.

Needs updating

  • Opening hours 8am to 8pm 7 days a week including public holidays. 
  • In clinic (Face to Face) Consultations will be condaucted as normal unless you have signs and symptoms of COVID or a close/household contact. If you are not sure, you can make a phone consultation first. (Patients with fever, cough, cold, sorethroat, diarrhea or any high risk covid history will be seen outside the clinic by appointment, phone us first-see below)
  • When you come in for a COVID related consult after a phone consult, please inform the reception and stay in the car until called when you arrive at the clinic. We limit the number of patients waiting in the waiting room.
  • The prescriptions will be sent to the pharmacy of your choice.
  • Labtest orders will be sent electronically – But only if these cannot be left till a later date.
  • Medical certificates will be done online – WINZ, ACC and Off work certificates. Medical certificates will be emailed to you.
  • We encourage patients to first join us for a virtual consult when possible(If you are unwell with covid related illness or a close/household contact). This could be done by phone or a video. Please mention the appointment is a phone consult (PC) and your contact number. Standard charges apply, except the consultation is directly related to a respiratory infection (Suspected COVID) which is then free.

  • Drivers medicals, Insurance medicals, Employment medicals will not be done. The relevant authorities will not be asking you to submit these during Alert level 4.
  • Our phone lines could get very busy. Try to use the online booking system or join the queue online for a phone consultation.
  • If you have chest pain, difficulty breathing, severe pain, allergic reaction, or bleeding, very unwell child, do not book – Dial 111 for an ambulance, or you can walk in and inform us.
  • If you are unwell with fever, cough, runny nose, sore throat, shortness of breath, loss of sense of smell/taste, diarrhoea, headache, muscle aches, nausea/vomiting or travelled within 14 days or had close contact with a person with COVID19 or work in a  quarantine/MIQ facility please make a virtual consultation (Click here). 
  • If it has to be seen face to face, then we’ll make an arrangement – Book with a doctor in our Redzone at a specific time (Click here). These patients are not seen in the main clinic. Examinations and swabs will be done with strict infection prevention protocols according to Ministry of Health guidelines. 
  • We perform COVID19 tests by appointments. Click here for more details
  • All patients MUST wear a mask if they are entering the clinic. Otherwise, you will need to purchase a mask from the clinic.
  • Scan in the COVID tracer QR code. Do not wait in the waiting room for longer duration. No chairs will be available. Have a 2m distance from others. Please hand sanitise when leaving.
  • Patients do not need to present the COVID Vaccination Pass or Certificate.
  • Screening questions will be asked at the door. If you have any of the signs or symptoms, we will do a phone consultation first.
  • Once you check in for your appointment, you will be asked to wait in the car till a doctor or nurse calls you. Please make sure the phone number is correct and the phone is turned on.
  • If you are traveling overseas and if you require a COVID19 Test at 24-48hrs, we will perform the test and it should be prepaid. Please click here for more details.
  • COVID19 vaccinations will continue as usual on Fridays.
  • Cervical smears, Breast screening, Contraception, iron infusions will continue. Aclasta (Zolendronate) infusions are done.
  • Childhood immunisations will continue as normal. Please inform the reception when you come in and wait in the car till the nurse calls you.
  • All non-urgent vaccinations will be continuing
  • Xray service will be open as usual
  • Pharmacy will be open as usual. Please follow their COVID protocols. The door to the pharmacy from the clinic is closed.
  • Dental clinic, Physiotherapy, Podiatry, Contraception clinic, Orthopedic specialists clinic may operate under covid restrictions.  Please see their websites for more information.
  • Opening hours 8am to 8pm 7 days a week everyday (Except Christmas day)
  • In clinic (Face to Face) Consultations will be mainly for bad injuries which needs assessment, any emergency, wounds, dressings, fractures which needs assessment. If you are not sure, you can make a phone consultation first. (Patients with fever, cough, cold, sorethroat, diarrhea or any high risk covid history will be seen outside the clinic by appointment, phone us first-see below)
  • Please inform the reception and stay in the car until called when you arrive at the clinic. We limit the number of patients waiting in the waiting room.
  • The prescriptions will be sent to the pharmacy of your choice.
  • Labtest orders will be sent electronically – But only if these cannot be left till a later date.
  • Medical certificates will be done online – WINZ, ACC and Off work certificates. Medical certificates will be emailed to you.
  • We encourage patients to first join us for a virtual consults when possible. (Aim is for over 80% consultations to be virtual). This could be done by phone or a video. Please mention the appointment is a phone consult (PC) and your contact number. Standard charges apply, except the consultation is directly related to a respiratory infection (Suspected COVID) which is then free.

  • Drivers medicals, Insurance medicals, Employment medicals will not be done. The relevant authorities will not be asking you to submit these during Alert level 4.
  • Our phone lines could get very busy. Try to use the online booking system or join the queue online for a phone consultation.
  • If you have chest pain, difficulty breathing, severe pain, allergic reaction, or bleeding, very unwell child, do not book – Dial 111 for an ambulance, or you can walk in and inform us.
  • If you are unwell with fever, cough, runny nose, sore throat, shortness of breath, loss of sense of smell/taste, diarrhoea, headache, muscle aches, nausea/vomiting or travelled within 14 days or had close contact with a person with COVID19 or work in a  quarantine/MIQ facility please make a virtual consultation (Click here). 
  • If it has to be seen face to face, then we’ll make an arrangement – Book with a doctor in our Redzone at a specific time (Click here). These patients are not seen in the main clinic. Examinations and swabs will be done with strict infection prevention protocols according to Ministry of Health guidelines. 
  • We perform COVID19 tests by appointments. Click here for more details
  • All patients MUST wear a surgical mask if they are entering the clinic. Otherwise, you will need to purchase a mask from the clinic.
  • Scan in the COVID tracer QR code. Do not wait in the waiting room for longer duration. No chairs will be available. Have a 2m distance from others. Please hand sanitise when leaving.
  • Patients do not need to present the COVID Vaccination Pass or Certificate.
  • Your temperature will be checked and screening questions will be asked at the door. If you have any of the signs or symptoms, we will do a phone consultation first.
  • Once you check in for your appointment, you will be asked to wait in the car till a doctor or nurse calls you. Please make sure the phone number is correct and the phone is turned on.
  • If you are traveling overseas and if you require a COVID19 Test, we will perform the test and it should be prepaid. Please click here for more details.
  • COVID19 vaccinations will continue as usual.
  • Cervical smears, Breast screening, Contraception, iron infusions will continue. Aclasta (Zolendronate) infusions are done.
  • Childhood immunisations will continue as normal. Please inform the reception when you come in and wait in the car till the nurse calls you.
  • All non-urgent vaccinations will be continuing
  • Xray service will be open as usual
  • Pharmacy will be open as usual. Please follow their COVID protocols. The door to the pharmacy from the clinic is closed.
  • Dental clinic, Physiotherapy, Podiatry, Contraception clinic, Orthopedic specialists clinic may operate under covid restrictions.  Please see their websites for more information.
Clinic Information

536 Mount Albert Road,
Three Kings, Auckland

Ph: 09 625 2999
Fax: 09 6252991
Healthlink EDI : threekam

Monday to Sunday
7 days a week
8:00am – 8:00pm
(See COVID Update for closing time changes)
Appointment or Walk in

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THREE KINGS

ACCIDENT & MEDICAL CLINIC

Changes Due To Orange Light

We are open to all services 8am to 8pm 7days a week. 

If you have a booked appointment. Please come on time and inform the front reception or check-in Online and wait in the car till the doctor calls you.

If you are walking in – you can inform the receptionist at the front or call the clinic or Join the queue online.

You must wear a surgical(NOT Cloth) mask use the hand sanitiser and scan the QR code before you enter.

Do not walk in if you are unwell. Call us first or see more information to arrange a virtual consult or to book a face to face consult in our Red Zone at specific times (Usually 1-3pm), if you are unwell with fever, cough, runny nose, sore throat, shortness of breath, loss of sense of smell/taste, diarrhoea, headache, muscle aches, nausea/vomiting or travelled overseas within 14 days or had close contact with a person with COVID19 or work in a quarantine/MIQ facility. We do not see above patients inside the clinic as per Ministry of Health recommendations
 
Criteria for funded (free) COVID19 TESTS have changed from 14th February 2022. Please Click here for more information